FAQs

Average temperatures in mid-June are:
Highs: Mid-80s
Lows: Mid-60s

The threat of severe weather is always a concern in Arkansas; however, severe weather is most prevalent in April and May. June is a very pleasant month for outdoor activities in the South.

Your safety is our #1 concern, and we reserve the right to limit stage sets during severe weather.

ALL SALES ARE FINAL. NO REFUNDS or EXCHANGES for ANY REASON. Artist cancellation of any kind is not grounds for a refund.

General Admission >>Don’t forget! Each person requires their own Event Pass to enter the festival, and each vehicle requires a Camping Pass. Up to 5 people can ride in one vehicle and split the cost of camping. “Festival” includes the campgrounds, concert fields, day parking and everything in between. You cannot enter the festival – or any part of the festival – without an Event Pass per person and a Camping/Parking Pass per vehicle. You cannot come without an Event Pass and “just tailgate with friends.”

In a nutshell: You cannot enter the festival, or any part of the festival, before your listed gate time. You cannot come early and “just set up camp for the night.” If you arrive before your gate time, you will be turned around.

VIP >>Don’t forget! VIP Passes are a per person cost.

In a nutshell: You cannot enter the festival, or any part of the festival, before your listed gate time. You cannot come early and “just set up camp for the night.” If you arrive before your gate time, you will be turned around.

The Box Office and gates to receive your wristbands, etc. upon your initial arrival to the festival are NOT open 24 hours at Thunder on the Mountain. The Box Office and corresponding gates will be open during the following hours only:
Thursday, June 6 – 6:00 am to 12:01 am (midnight)
Friday, June 7 – 8:00 am to 12:01 am (midnight)
Saturday, June 8 – 8:00 am to 12:01 am (midnight)

RE-ENTRY GATES ARE OPEN 24 HOURS. The Re-entry gates are for patrons who already possess their wristbands, camping stickers, etc. First time arrivers cannot use the re-entry gates.

In a nutshell: if you’re just arriving to the festival, arrive before midnight. If you need to head out for more provisions after you’ve setup camp at the festival, you’re free to come and go as you please.

Thunder on the Mountain has two Toll Booths: North Toll Booth and South Toll Booth

North Toll Booth – located 8 miles north of the Main Festival Venue. If you’re coming from the Fayetteville area, this Toll Booth is for you!

South Toll Booth – located 3 miles south of the Main Festival Venue. If you’re coming from I-40, this Toll Booth is for you!

Toll Booth Maps and Hours of Operation are coming soon!

- Multiple (and free!) potable water sources
- Plenty of regularly serviced port-o-johns and hand wash stations
- Shower Trailer: hot showers, low price
- 24 hour security and First Aid Tents
- Information Booths can help you with locksmith services, Lost and Found, maps, and more!
- Ice trucks selling reasonably priced bags of ice
- Beverage stands with ice cold beers, soft drinks, and bottled water
- An assortment of vendors selling reasonably priced foods, beverages and snacks
- ATM’s are available, but we recommend that you bring plenty of cash to avoid long lines or waiting for the machine to be serviced.
- And our General Stores carry all the supplies you forgot at home: personal hygiene products, camping supplies, sunscreen, cigarettes & tobacco, batteries, disposable cameras, ice, drinks, red Solo cups, and packaged food… to name a few.

How big are the campsites?
Each camping pass allows you ~450 square feet of campground. You must fit the size of your vehicle in this area. The rest of the area can be filled with tents, chairs, coolers, etc. behind your vehicle.

What is “first come, first served”?
Each vehicle is parked in the order they arrive, hence “first come, first served.” You cannot pick out your own campsite; a parking attendant will direct you to the next available campsite. You park your vehicle and set up camp directly behind your vehicle; you cannot “move” your campsite to a different location.

What if we have a large group and only 1 vehicle?
Each camping pass allows you ~450 square feet of campground, regardless of the number of people in your group. You must fit the size of your vehicle in this ~450 square feet. The rest of the area can be filled with tents, chairs, coolers, etc. behind your vehicle. If you would like more room at your campground, simply purchase 2 (or more) camping passes.

What if we have a large group with 2 or more vehicles?
If you want to camp together with multiple vehicles: you must arrive together in a caravan in order to camp the vehicles next to each other. You cannot save spots for vehicle(s) that are arriving later.

Can I buy more than one camping pass?
Absolutely! Each camping pass allows you ~450 square feet of campground, so if you purchase 2 camping passes you get twice the area. You must fit the size of your vehicle in this area.

Can we park extra vehicles somewhere?
No. Overnight parking is not available. Plan accordingly and carpool.

Can we have more than 5 people in a vehicle?
Yes. The “5 people per vehicle” is a general guideline to help encourage you to carpool. Just keep in mind that each camping pass allows you ~450 square feet of campground, regardless of the number of people in your group. You must fit the size of your vehicle in this ~450 square feet.
Hint: if you purchase 2 camping passes you get twice the camping area.

What do you mean by ~450 square feet?
All campground sizes are approximate, and subject to change without notice. Some campgrounds will be larger, some will be smaller.

No food or drinks are allowed into the concert grounds except unopened water bottles. Leave your food and drink at the campgrounds when you go see the music.

Glass bottles are not allowed anywhere on the festival grounds, including the campgrounds! All glass bottles will be confiscated upon entering the festival which includes the campgrounds. No kegs, either.

NO OPEN FIRES. Fires must be modest and in small, contained and covered fire pits. This policy will be strictly enforced. Acoustic music is welcome.

No electrified music gear.

PLEASE follow these instructions if you are planning on using a grill:

You can use gas/propane fuel sources or charcoal, but scavenging for wood on site is NOT permitted. The fire must be entirely contained and off the ground. Please keep the fires as small as possible and extinguish them as soon as you are finished. When you are done cooking with charcoal, put it out with water before going into the show, going to sleep or leaving your camp, rather than letting it burn out over time. In any case, DO NOT DUMP COALS ON THE GROUND or in the trash until they are entirely cool. After the coals are COMPLETELY DEAD, dispose of them properly.

1.) Any size RV: Class A, Class B, or Class C
2.) Any size Bus
3.) Any vehicle wider or longer than a normal 15 passenger van
4.) Any vehicle Towing a trailer, camper, RV or 5th wheel of any size. If you’re hitching anything, it’s an “RV.”

All RVs require an RV Unreserved Camping Pass, Reserved Campsite, or RV PASS for VIP. Please visit our tickets page for more information and look for the section “RV Passes.” Any vehicle that requires an RV Pass but arrives on site without an RV Pass will be turned around. This rule is strictly enforced, and absolutely NO exceptions are made.

Water and Electric hookups are available for Reserved Campsites ONLY. Please note that Reserved Campsites are extremely limited in number and sell out well in advance.

RV Unreserved does NOT include any water or electric hookups. Small or silent generators are allowed. A free water/dump station is located on the Main Festival Venue, however it is not readily accessible once the venue is rockin’. You will want to plan accordingly and ration your water through the weekend.

The RV PASS for VIP does NOT include any water or electric hookups. Small or silent generators are allowed. A free water/dump station is located on the Main Festival Venue, however it is not readily accessible once the venue is rockin’. You will want to plan accordingly and ration your water through the weekend.

Please review our Reserved Campsites option for campsites with water and electric hookups. Visit our tickets page for more information underneath “RV Passes.”

ALL SALES ARE FINAL. NO REFUNDS or EXCHANGES for ANY REASON. All acts, times and locations are subject to change without notice. You are buying ticket(s) to the festival, not to see a single band; artist cancellation of any kind is not grounds for a refund. Festival is RAIN or SHINE; Thunder on the Mountain reserves the right to limit stage sets during severe weather. Your safety is our #1 concern.

Thunder on the Mountain has in-house photography and video staff roaming the festival grounds for footage. Ticket users consent to their image being used by Thunder on the Mountain, especially if you stop and pose for the media staff.

You exchange your ticket for a wristband; wristbands are VOID if removed, exchanged, transferred, tampered or altered in any way (including cutting off the excess fabric). Counterfeited tickets and/or wristbands will be confiscated, and the persons holding, using, wearing or selling counterfeit ticket(s) and/or wristband(s) will be ejected from the festival and are subject to prosecution under local, state and federal laws.

Use caution when enjoying the many activities at the festival; participation in any activities are at your sole discretion. Thunder on the Mountain cannot be held liable for any injuries or property damage that result from your participation in these activities.

All persons determined by Thunder on the Mountain to be acting in an illegal, offensive or disorderly fashion will be ejected from the festival without refund. All persons and vehicles are subject to a security search for illegal or prohibited contraband. If you are removed from the festival for any reason, you will not be allowed back into the festival even with the purchase of a new ticket.

The same people who operate all of Pipeline Ticketing are the same people who run the Box Office during the festival. Any and all last minute ticket issues need to be addressed at the Box Office directly. “Last minute” includes trying to contact Pipeline Ticketing via phone or email from Saturday June 1 through Saturday June 8, and “ticket issues” includes anything related to tickets, purchased tickets, and attempted ticket purchases to the Thunder on the Mountain Country Music Festival. While we at Pipeline Ticketing have every intention to answer the phones and email account during the festival, it is NOT guaranteed as we are busy running the Thunder on the Mountain Box Offices. All ticket sales are final! There are no refunds for “I tried to get a hold of you, but no one answered.” Come see us at the Box Office, we’re there to help you!